Effective Date: June 11, 2026

Pleasant Valley Health Services ("PVHS") is committed to protecting the privacy of your Protected Health Information (PHI). PHI is information about your health, healthcare services, or payment for healthcare that can identify you. This Notice describes how we may use and disclose your PHI and explains your rights regarding your health information.

We are required by law to:

• Maintain the privacy and security of your PHI.

• Provide you with this Notice of our legal duties and privacy practices.

• Notify you if a breach occurs that may compromise the privacy or security of your PHI.

• Follow the terms of this Notice currently in effect.

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This may include sharing information with healthcare providers involved in your care.

We may use and disclose your PHI to bill and collect payment for services provided to you. This may include communication with insurance companies and other payors.

We may use and disclose your PHI for healthcare operations, including quality assessment, staff training, licensing, accreditation activities, compliance reviews, and business management.

We may disclose your PHI when required by federal, state, or local law.

We may disclose your PHI without your written authorization for:

• Public health activities

• Reporting abuse, neglect, or domestic violence when required by law

• Health oversight activities

• Judicial and administrative proceedings

• Law enforcement purposes

• Medical examiners and funeral directors

• Organ and tissue donation

• Preventing or reducing a serious threat to health or safety

• Specialized government functions, including military and national security activities

Any use or disclosure of your PHI not described in this Notice will be made only with your written authorization, unless otherwise permitted or required by law.

You may revoke your authorization at any time in writing, except to the extent that action has already been taken in reliance upon it.

You may request to inspect or obtain a copy of your medical records and other health information maintained by us. Requests must be submitted in writing. Reasonable fees may apply.

You may request correction of health information that you believe is inaccurate or incomplete.

You may request that we communicate with you in a specific manner or at a specific location.

You may request restrictions on certain uses or disclosures of your PHI for treatment, payment, or healthcare operations.

While we are not required to agree to all requests, we will honor requests to restrict disclosure to a health plan if you have paid for the service in full out-of-pocket and the disclosure is not otherwise required by law.

You may request a list of certain disclosures of your PHI made by us.

You may obtain a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

If you believe your privacy rights have been violated, you may file a complaint with us without fear of retaliation.

Email: support@pleasantvalleymentalhealth.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We reserve the right to revise this Notice at any time. Any revised Notice will apply to all PHI we maintain and will be posted on our website and made available upon request.

 "We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes." 

Effective Date: June 11, 2026

Pleasant Valley Health Services ("PVHS") respects your privacy and is committed to protecting the personal information you provide through our website.

We may collect the following information:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Insurance information

• Information submitted through contact forms, appointment requests, intake forms, or patient communications

• Technical information such as IP address, browser type, operating system, device information, and website usage data

We may use your information to:

• Schedule appointments

• Respond to inquiries

• Provide healthcare services

• Verify insurance eligibility

• Process payments

• Send appointment reminders and service-related communications

• Comply with legal and regulatory requirements

We may share information with:

• Healthcare providers involved in your care

• Insurance companies and healthcare payors

• Electronic Health Record (EHR) vendors

• Billing and payment processing vendors

• Technology service providers operating on our behalf

• Government agencies or legal authorities when required by law

We do not sell, rent, or trade your personal information.

If you provide your mobile phone number, you consent to receive text messages from Pleasant Valley Health Services regarding appointment reminders, appointment confirmations, scheduling updates, and care-related communications.

Message frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and understand visitor behavior.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental consent.

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Pleasant Valley Health Services

Email: support@pleasantvalleymentalhealth.com

Website: pleasantvalleymentalhealth.com

 "We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes."